Refund Policy

At Camille-Bloom, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds are issued.

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Returns

Items may be returned within 30 days of delivery, provided that they are:

• Unused

• In original condition

• With all tags and packaging intact

To request a return, please contact us at info.camilleandbloom@gmail.com before sending the item back.

Return shipments must include a Track & Trace number.
Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.

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Refunds

Once your return has been received and inspected, your refund will be processed within 7 business days.
Refunds are issued to the original payment method.

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Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at
📧 info.camilleandbloom@gmail.com

Include your order number and clear photo or video evidence.
After verification, a free replacement will be sent. The damaged item does not need to be returned.

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Non-Refundable Situations

Refunds cannot be issued for:

• Refused deliveries

• Packages not collected from the carrier

• Orders cancelled after placement

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Contact

For refund-related questions, contact:
📧  info.camilleandbloom@gmail.com